Privacy Policy for The Cats' Inn

Effective Date: [18/11/2024]

The Cats' Inn (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website and services.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and payment information
  • Address (for in-home cat-sitting services)
  • Details about your cat(s), such as name, breed, and health history

Non-Personal Information

  • Browser type
  • Device type
  • IP address
  • Website usage data (e.g., pages viewed, time spent)

2. How We Use Your Information

We use your information to:

  • Process reservations and payments for our services
  • Communicate with you regarding your bookings
  • Provide personalized service for your cat(s)
  • Respond to your inquiries and customer service requests
  • Improve our website and services
  • Comply with legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

  • Payment processors to handle transactions securely
  • Service providers who assist in delivering our services (e.g., IT support)
  • Legal authorities if required by law

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. These may include:

  • Essential cookies for website functionality
  • Analytics cookies to understand usage patterns

You can control cookies through your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the Internet is completely secure.

6. Your Rights

As a resident of the United States, you have the following rights:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request correction of inaccuracies in your personal information.
  • Deletion: Request the deletion of your personal information, subject to legal and contractual obligations.

To exercise these rights, please contact us at [Insert Contact Email].

7. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect information from children.

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on this page. We encourage you to review this policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

The Cats' Inn
[880 OLD COUNTY RD]
Belmont, California CA 94002
[(650) 508-9878]
[Info@thecatsinn.com]

This Privacy Policy is intended to comply with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA), where relevant. For further information about your rights under the CCPA, please contact us directly.